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ROOK SERVER

Join Our Team as a Server at The Rook! 

Are you passionate about providing top-notch service in a lively and engaging atmosphere? The Rook at Mount Saint Vincent University is seeking enthusiastic and friendly servers to join our team. As a Rook Server, you will be the face of our establishment, ensuring that every patron has a memorable experience. 

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About The Rook: The Rook is more than just a café and pub; it's a cornerstone of the MSVU community where students, faculty, and staff come together to socialize, study, and relax. With a cozy atmosphere, an inviting mix of modern and vintage decor, and a commitment to serving quality products, The Rook transforms from a daytime café to a lively pub in the evenings. We host a variety of engaging events like open mic nights, trivia nights, and live music performances. 

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Why Join Us? 

  • Flexible Hours: This part-time role offers hours that vary based on business needs, making it perfect for balancing with your studies or other commitments. 

  • Career Development: Gain valuable experience in customer service, food handling, and beverage preparation. 

  • Community Impact: Be a part of creating a welcoming space that upholds the values of equity, diversity, inclusion, and accessibility. 

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Key Responsibilities: 

  • Greet patrons, take orders, and make personalized recommendations. 

  • Serve drinks and food while adhering to provincial and campus liquor regulations. 

  • Handle transactions accurately and efficiently. 

  • Maintain a clean and organized work area. 

  • Monitor customer behavior and report any issues to management. 

  • Contribute to inventory management and stock trends. 

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Qualifications: 

  • Must be over 19 years old and able to pass an enhanced criminal record check. 

  • Enrolled as a student at MSVU with at least 0.5 credits. 

  • Serve Right, Basic Food Safety, First Aid, and CPR/AED certifications (or willingness to obtain). 

  • Excellent customer service and communication skills. 

  • Ability to work in a fast-paced environment and handle difficult situations. 

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Preferred Qualifications: 

  • Previous serving experience. 

  • Experience in a pub or café setting. 

  • Familiarity with security protocols is an asset. 

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Working Conditions: This role involves working in a lively, sometimes high-pressure environment where you'll need to stand, walk, bend, and lift up to 25 lbs. You'll be responsible for handling customer interactions, including managing inebriated patrons with support from Rook Security and Campus Security. 

Join Us in Creating a Welcoming, Fun, and Safe Space at The Rook! 

Ready to take on this exciting challenge? Apply now by sending your Cover Letter & CV to Students.Union@msvu.ca (AI-generated applications will not be accepted) and become a key player in our dedicated team, making a real difference in the MSVU community.

Applications Deadline: August 5, 2024, 12 PM (Noon) 

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