ROOK
Assistant Manager
Step Into Leadership at The Rook – Become Our New Assistant Manager!
Are you ready to bring your passion, leadership, and creativity to one of MSVU's most beloved hangouts? The Rook Café & Pub is on the lookout for an enthusiastic Assistant Manager who’s eager to elevate the student experience, lead a dynamic team, and make The Rook the heart of the campus community.
About The Rook:
The Rook isn’t just a café and pub—it’s where the MSVU community comes alive. By day, it's a cozy coffee haven, perfect for study sessions and catching up with friends. By night, it transforms into a vibrant pub, hosting everything from open mic nights to trivia battles and live music. With a perfect blend of vintage charm and modern vibes, The Rook is where memories are made.
Why You'll Love This Role:
🔥 Lead with Impact: Take charge of daily operations, inspire your team, and ensure our events run like clockwork.
📈 Grow Your Career: Gain hands-on experience in everything from inventory management and food safety to customer service and staff supervision. You'll work closely with The Rook Manager and the Vice President of Student Life, learning from the best.
🌍 Make a Difference: Help create a safe, inclusive, and welcoming environment that reflects the values of equity, diversity, and inclusion.
⏰ Work-Life Balance: Enjoy flexible part-time hours (up to 15 per week), perfect for juggling classes or other commitments.
What You'll Be Doing:
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Bring The Rook to life by planning and executing daytime operations and evening events.
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Lead, train, and motivate our amazing staff to deliver top-notch service.
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Keep things running smoothly with inventory management and food safety practices.
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Coordinate exciting programming—from trivia nights to live performances.
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Be the face of The Rook, providing stellar customer service and promoting our offerings.
What We’re Looking For:
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Age & Checks: Must be 19+ and able to pass an enhanced criminal record check.
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MSVU Student Status: Enrolled in at least 0.5 credits (or equivalent).
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Certifications: Serve Right, Advanced Food Safety, First Aid, and CPR/AED (or willing to get certified).
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Experience: At least one year in the service industry, food prep, or customer service.
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Skills: Strong leadership, organizational, and communication skills with a knack for handling tough situations.
Bonus Points If You Have:
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Previous experience managing or supervising in a café or pub setting.
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A background in tourism, hospitality, business management, or culinary arts.
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Experience in harm reduction, sexual violence prevention, or working with diverse communities.
What to Expect:
You’ll be working in a lively, fast-paced environment. Be prepared to be on your feet, handle the occasional tricky customer (including the inebriated ones), and juggle multiple tasks with a smile. But don't worry—you’ll have the support of Rook Security and Campus Security when needed.
Ready to Make Your Mark at The Rook?
If you’re passionate about leadership, love working with people, and want to create a positive impact at MSVU, we’d love to hear from you! Send your Cover Letter and CV to Su.Governance@msvu.ca (P.S. We love originality—no AI-generated applications, please!).
Join us, and let's make The Rook the place to be at MSVU! 🎉