HUB
Customer Service Staff

🌟 Be the Face of Student Support! Join Us as a Hub Customer Service Staff 🌟 
Are you passionate about helping others and creating a welcoming campus environment? The MSVU Students' Union is looking for a Hub Customer Service Staff member to be the first point of contact for students, faculty, and visitors. If you thrive in a fast-paced setting and love engaging with people, this role is for you! 
 
Why You’ll Love This Role: 
📍 Be the Go-To Resource – Help students navigate campus life by providing accurate information on events, services, and student resources. 
📞 Engage & Connect – Answer inquiries in person, via phone, and through emails while ensuring top-notch customer service. 
💡 Build Valuable Skills – Gain experience in administration, problem-solving, and sales while working in a dynamic student-focused environment. 
⏰ Flexible Work Schedule – Work up to 10 hours per week, balancing academics and experience. 
 
What You’ll Be Doing: 
✅ Greet students, faculty, and visitors with a friendly attitude. 
✅ Provide information about events, resources, and MSVUSU services. 
✅ Operate the Point of Sale system for ticket and merchandise sales. 
✅ Assist in administrative tasks like scheduling meetings and processing service requests. 
✅ Keep The Hub organized and updated with the latest campus happenings. 
 
What We’re Looking For: 
🎓 MSVU student enrolled in at least 0.5 credits (or equivalent). 
💻 Tech-savvy with Office 365 and social media platforms. 
🗣 Strong communication & problem-solving skills – you're a people person! 
🔍 Detail-oriented & independent – able to multitask and work with minimal supervision. 
 
Bonus Points If You Have: 
✔️ Experience in customer service or administrative roles. 
✔️ Familiarity with MSVU services and campus resources. 
 
📩 Send your Cover Letter and CV to Su.Governance@msvu.ca (P.S. We love originality—no AI-generated applications, please! Ready to be the face of The Hub? Apply today and help us create a welcoming, resourceful space for all students!